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Terms and Conditions Gompf und Kehrer

Alter Schlachthof 11b
76131 Karlsruhe
owner: Verena Stella Gompf (hereinafter referred to as the vendor)
Tel.: 0721-821 06 594
VAT-Nr.: DE85231768044

§ 1 scope of application

The vendor will provide deliveries, services and offers exclusively on the basis of these General Terms of Business.

§ 2 offers, conclusion of contract

All our offers in catalogues and on our website are non-binding, especially with respect to price indications. A contract becomes only effective upon the written confirmation of the order by the vendor. The order may be conducted by telephone, by email or regular mail.

§ 3 payment, shipping & delivery

Payment shall be carried out in advance. The order will be shipped upon receipt of payment. Goods are sent by post or postal service. If shipment is delayed due to circumstances outside the vendor’s control, the vendor assumes no liability. All shipment costs are presented separately. The total cost is arrived at by adding the price including VAT and shipping cost.

§ 4 prices

With the appearance of new prices on the vendor’s internet pages all other offers and prices are invalid. All prices are in EUR. All prices are inclusive of statutory value added tax plus shipping costs.

§ 5 reservation of ownership

The vendor retains title of ownership to the delivered goods until the purchase price has been paid in full.

§ 6 warranty and liability

The legal period of warranty shall apply to the purchased goods as of receipt of the goods. The customer must check the delivered good for defects immediately. Defects detectable by proper checking must be reported to the vendor in writing without delay and within the guarantee period. In the event of justified complaints the vendor is obliged in accordance with the customer’s choice to undertake subsequent improvement or a replacement delivery. If the later fulfillment is unsuccessful, the customer may on principle at his choice demand reduction of the payment or cancellation of the contract. Recognizable transport damages have to be immediately noted on the customer receipt of the deliverer/ by postal service.

§ 7 colour display on website

We shall not be liable for colour differences of products on pictures on our website. This is no defect and does not entitle to conversion. Colour deviations are mostly due to monitor colour settings. Our products are recycling-products and/ or handmade products, thus small air bubbles and minor irregularities document the intricate production process in traditional handcraftsmanship.

§ 8 notice of cancellation

The customer may cancel the contract/ order within one month from the sales contract conclusion without giving reasons in writing (eg letter, fax, e-mail) or if he receives the item before the deadline expires cancel the contract by returning the item. The deadline shall begin when this information has been received in writing, but not however prior to the receipt of the goods by the customer (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery) and not prior to the fulfillment of the vendor’s duty of information in accordance with Section 312 c, § 2 of the German Civil Code [BGB] in conjunction with Section 1 § 1, Sections 2 und 4 of the German Civil Code [BGB] as well as the vendor’s duties under § 312e (1) sentence 1 of the BGB in conjunction with Article 246 § 3 EGBGB. To observe the revocation period it is sufficient to send off the revocation or return the goods in time.

The revocation or the product return is to be addressed to:

Gompf und Kehrer
owner: Verena Stella Gompf
Alter Schlachthof 11b
76131 Karlsruhe
Tel.: 0721-82106594

§ 9 cancellation consequences

In the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. If the customer cannot return the services received in whole or in part or only in a deteriorated state, the customer must reimburse Gompf und Kehrer for the loss/damage incurred.
This does not apply when the deterioration of the goods has been checked like it is possible in a shop. Obligations with regard to the reimbursement of payments must be performed within 30 days. The withdrawal period starts when the customer sends back the goods or sends the revocation, it starts for the seller with the receipt of the goods. As stipulated in § 312 d, § 4, No. 1 BGB, the right of revocation does not apply to the supply of goods manufactured according to customer specification.

§ 10 place of jurisdiction

Karlsruhe/ Germany shall be agreed upon as place of jurisdiction.


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